Could You Tell Hotel Staff Job Descriptions And Responsibilities?


2 Answers

Anonymous Profile
Anonymous answered
1-Front Desk/Guest Services-welcomes guest, checks the guest in and out, answers questions
2-Pbx Operator-answers phones,transfers calls, answers questions, fills requests
5-Bellman-greets guest, helps with baggage
6-Concierge-sets reservations, answers questions, gives directions, makes suggestions
7-Night Audit-bills credit cards for charges, daily paper work
Hanery Kroze Profile
Hanery Kroze , employ, answered

A general manager is responsible for a large number of tasks.All employee terminations and new hires will be general manager's responsibility.

As a front desk agent, they may be required to help in other areas of the hotel, such as housekeeping, during busy seasons or if staff is short-handed.

Housekeepers are responsible for the cleanliness of all rooms in such a way that a guest would not realize someone had just checked out of the room earlier that same morning.

A hotel maintenance person will ensure that just about everything in the hotel is in proper working order.

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