Could You Tell Hotel Staff Job Descriptions And Responsibilities?

Question

Could You Tell Hotel Staff Job Descriptions And Responsibilities?

2 Answers

Answer Question

Answer 1

1-Front Desk/Guest Services-welcomes guest, checks the guest in and out, answers questions
2-Pbx Operator-answers phones,transfers calls, answers questions, fills requests
3-Housekeeping-cleans
4-Engineering-maintenance
5-Bellman-greets guest, helps with baggage
6-Concierge-sets reservations, answers questions, gives directions, makes suggestions
7-Night Audit-bills credit cards for charges, daily paper work

Answer 2

A general manager is responsible for a large number of tasks.All employee terminations and new hires will be general manager's responsibility.

As a front desk agent, they may be required to help in other areas of the hotel, such as housekeeping, during busy seasons or if staff is short-handed.

Housekeepers are responsible for the cleanliness of all rooms in such a way that a guest would not realize someone had just checked out of the room earlier that same morning.

A hotel maintenance person will ensure that just about everything in the hotel is in proper working order.